MM
Mark M
1 reviews | Active since Feb 2016
10 Jan 2021, 13:47
VODACOM DOUBLE CHARGING DEBIT ORDER
Vodacom decided that they are double charging me this month even after I have paid last month as per debit order agreement, MY WIFE IS UNEMPLOYED AT THIS STAGE AND I DONT NEED THIS EXTRA STRESS, SORT THIS OUT VODACOM ACCOUNTS TEAM. I AM REQUESTING FEEDBACK ASAP.
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Vodacom's replyOfficial
11 Jan 2021, 09:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team