Vodacom double charges again

<p>I have been double charged by Vodacom for the month of December 2016 after upgrading. After logging a query and getting a reference it still has not been resolved and my account still reflects the astronomical amount. The first turn around time was 72 hours, then 1 month and now 14 days. In progress is not resolving my query at all. Even the current month's account is way more than it should and I still have more than enough data and talk time balances on the contract. Why is it that Vodacom can't fix a mistake, but they love charging people???No wonder most of my friends moved to another network.</p>