Vodacom double bills me again !!!

I am so sick and tired of dealing with *********** people & businesses - and Vodacom you guys just take the cake !!

My statement has arrived for the month of August & all the amounts have been doubled up (double entries on my statement). After sitting on hold for about 10 minutes I finally get through to someone & then spend the next 20 minutes trying to explain the problem. Call centre person (Nomawethu Mncanca) insists that that is not possible as her system shows something completely different and then she proceeded to put the phone on hold. So Vodacom - what the hell is the use of the Statement if the info it provides is complete ******* ?????