MG
Michelle G

1 reviews | Active since Dec 2016

09 Nov 2022, 09:34

Vodacom double billings & lies

After being a client for 21 years, I cannot believe how vodacom rips one off. They paint this amazing picture of giving you a wonderful package but the consultant does not say after 3 months, you will get charged additional amount. That is so devious & deceptive. Vodacom has these suppliers that contact & harass one at least once a week & all of them have such attitudes. Vodacom just looks at ways of trapping you in contracts & finding ways to ***** from us. So very disappointed 😢 I guess it’s time to cancel contracts & move suppliers. Thank you Vodacom for your disgusting service, lies & deception. Serious accusations all coupled with duplicate billings on my invoices. - proof of how bad this company has become

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2022, 10:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team