Vodacom double billing/ *****ing
I upgraded 2 numbers on my contract and now I'm being billed for items that I did not ask for. I called the call centre on 2 July and was told that someone would contact me. To date, I have not received any response. This is unacceptable as I feel that Vodacom is *****ing from me in this trying financial climate.
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Vodacom's replyOfficial
07 Jul 2020, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jul 2020, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,