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haseena A
1 reviews | Active since Oct 2012
02 Mar 2022, 11:14
Vodacom double billing since June last year - terribly disappointing
DOUBLE BILLING since June last year Took out two data contracts at 221 ZAR each and the debit order is running at 800 ZAR Have been querying this since June debit order 2021 with Vodacom and every other related support at Vodacom and keep being referred. Have been calling, going to the store, email managers, and more managers, and still, no one can assist. First-ever contract taken with this service provider and absolute mess
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Replies (1)Vodacom's replyOfficial
02 Mar 2022, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
