CB
Christine B
1 reviews | Active since Jul 2017
02 Mar 2022, 11:53
Vodacom Double Billing Customers
After being hounded by Vodacom tele-sales to change my contract to one "better suited to my needs" I have been double billed for two months. The call center is useless!!!! I have been a customer for over 20 years and I'm beginning to wonder why.....
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Vodacom's replyOfficial
02 Mar 2022, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team