AT
Al T

1 reviews | Active since Jul 2024

02 Jun 2026, 15:57

Vodacom - Don't waste your precious time

Week 3 and still battling with Vodacom. I did an initial contract and then decided we want different phones. The consultant told me she will immediately cancel the one contract so we can proceed with another. Now they tell me I have to wait ANOTHER 60 DAYS before I can do the contract. This is absolutely the worse company to deal with. Unprofessional, amateur staff, and zero common sense! They are quick to reply on a Hello Peter complaint, but when it comes to actual customer service calls, then there is dead silence!

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2026, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details.
Regards,Vodacom Consumer Website Team