DC
Donna C
1 reviews | Active since Jul 2024
26 Feb 2025, 13:41
vodacom dont want to cancel my contract
My credit score went down because of vodacom , they keep on saying i owe them whereas my contract ended last year August. they dont want to cancel the contract.
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Replies (2)
Vodacom's replyOfficial
26 Feb 2025, 14:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Feb 2025, 14:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DC
Donna C's updateReviewer Update
26 Feb 2025, 14:49I have talked to 5 people from Vodacom so far with no help so please just fix the mess you made on my credit score because i owe you nothing, its not my fault that your consultants are *********** and cant follow simple instruction like cancellation.
DC
Donna C's update26 Feb 2025, 14:49
Reviewer Update
I have talked to 5 people from Vodacom so far with no help so please just fix the mess you made on my credit score because i owe you nothing, its not my fault that your consultants are *********** and cant follow simple instruction like cancellation.