JG
Joel G
1 reviews | Active since Mar 2019
05 Oct 2020, 10:28
VODACOM, DONT WANT TO CANCEL ACCOUNT?
I have tried for 4 months to cancel my accounts, i have spoken to Selicia, Munsi, Tabiso all full of promises to cancel, i even received a sms that it would be cancelled, then following month same again? So my remedy is i will reverse payment and you can go to hell. Plus you don't even send the invoice anymore? This is after explaining i LOST my job? VODACOM DON'T REPLY TO THIS IF YOU DON'T TAKE ACTION.
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Vodacom's replyOfficial
05 Oct 2020, 11:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JG
Joel G's updateReviewer Update
05 Oct 2020, 14:56Thats what you keep on saying, just because you are losing customers don't hang onto them, by not cancelling their contract when we ask you to? After 25 years that's how you treat me.....disgusting?
JG
Joel G's update05 Oct 2020, 14:56
Reviewer Update
Thats what you keep on saying, just because you are losing customers don't hang onto them, by not cancelling their contract when we ask you to? After 25 years that's how you treat me.....disgusting?