1 reviews | Active since Aug 2016

10 Aug 2016, 07:54

Vodacom dont value their clients and they ***** from us

<p>I have been a vodacom subscriber for years (you can't say customer because customers are appreciated) i never had a problem but the last year or so i do not recieve the message when my data bundle has been depleted meaning i am using exessive amount of airtime in out of bundle rates this is common thievery, i will be leaving vodacom due to their horrible service, i know they wont give a **** seeing im just 1 person but ill do my best to get all the people i know to move to other networks where we could actually get some service </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 09:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team