NH
Neville H
1 reviews | Active since Aug 2016
12 Dec 2018, 20:57
Vodacom - Don’t value long term customers.. Rip contract customers off!
Phones the call Centre to migrate to a higher plan. Supervisors explained that they can only give better pricing if I upgraded, which I did 2 months ago.
Have 3 lines with Vodacom and sad to say I will be cancelling one by one as soon as they expire.
Been a customer for more than 10 years and they tell me as a contract customer to go on to prepaid.. it’s much cheaper...
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Replies (1)Vodacom's replyOfficial
13 Dec 2018, 06:46 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2018, 06:46
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
