1 reviews | Active since Jan 2018
VODACOM DON'T STOP YOUR SERVISE WHEN YOU REQUEST IT.
I had a Vodacom account for many years. Almost from beginning of the beginning when Cell networks started till around 2 years ago. At 1 time I had 3 contracts. 2 Year ago I cancelled my contract as I on pension and don't want month contracts. Went to a Vodacom shop to cancelled. They advice me to contact the online service. I did that and did the cancelation via phone. 3 Months later it was still going off my bank account. I stop the debit orders. My contract expired. However still gave them 2 months to stop this. But like they do normally they will not stop the debits (extra money for them). No after 2 years someone phoned me to advice me the contract that expired is still running and the demand the payment. The phone number is 2 years dormant with no usages on the number. The person how call had no idea what he was talking about and could not even supply me with details of the contract date expired. He could hardly speak properly and stumbled over his words. very unprofessional. Be very careful for VODACOM they like taking payment for no service
