CR
Colin R
1 reviews | Active since Oct 2010
17 Oct 2022, 07:07
Vodacom dont respond.
Vodacom offer a email address *** where one can log an issue. I logged an email issue on 02 October 2022 and again 04 October 2022. Email issues, blocked emails on 2 x cell phones. NOT EVEN INTERESTED IN RESPONDING> Why bother having a customercare email?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Oct 2022, 08:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Oct 2022, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Oct 2022, 11:58Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly visit our new email portal https://webmail.vodamail.co.za/#/login to send and receive emails.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly visit our new email portal https://webmail.vodamail.co.za/#/login to send and receive emails.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Oct 2022, 11:58
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly visit our new email portal https://webmail.vodamail.co.za/#/login to send and receive emails.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly visit our new email portal https://webmail.vodamail.co.za/#/login to send and receive emails.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
CR
Colin R's updateReviewer Update
31 Oct 2022, 12:30What a load of ********. Your email says someone will contact me. No one did!
No one bothered to read the email issue. All you do is direct me to the new webmail. As helpful as a chocolate teapot.
Go back and read my email. Vodacom issue IPaddresses and ours are getting blocked as they are perceived as spam. Our emails go through your webmail server and you as an ISP send our emails onward. Your IPs are getting blocked.
No one bothered to read the email issue. All you do is direct me to the new webmail. As helpful as a chocolate teapot.
Go back and read my email. Vodacom issue IPaddresses and ours are getting blocked as they are perceived as spam. Our emails go through your webmail server and you as an ISP send our emails onward. Your IPs are getting blocked.
CR
Colin R's update31 Oct 2022, 12:30
Reviewer Update
What a load of ********. Your email says someone will contact me. No one did!
No one bothered to read the email issue. All you do is direct me to the new webmail. As helpful as a chocolate teapot.
Go back and read my email. Vodacom issue IPaddresses and ours are getting blocked as they are perceived as spam. Our emails go through your webmail server and you as an ISP send our emails onward. Your IPs are getting blocked.
No one bothered to read the email issue. All you do is direct me to the new webmail. As helpful as a chocolate teapot.
Go back and read my email. Vodacom issue IPaddresses and ours are getting blocked as they are perceived as spam. Our emails go through your webmail server and you as an ISP send our emails onward. Your IPs are getting blocked.