fJ
frans J

1 reviews | Active since May 2014

31 Oct 2021, 10:49

Vodacom don't need customers they are financially to strong for the man on the street

I'm so glad we are not the only people complaining about Vodacom and there false representations to customers They ALWAYS respond on helopeter to refer a QUALIFIED person to assist in your complain but that is where it stops and for all this for a louzy R299.00 rands never thought covid caused them so much financial stress

0
Replies (3)
Vodacom
Vodacom's reply31 Oct 2021, 16:20
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
fJ
frans J's update31 Oct 2021, 16:46
Reviewer Update
This is your 4th response but never contact me
fJ
frans J's update31 Oct 2021, 16:49
Reviewer Update
You rather prefer to take the Quilty person's excuse instead of after requesting a meeting with them with the so called area manager to solve it face to face