Vodacom dont know their own products

I called the Vodacom call center and spent 34 minutes on hold, being passed from agent to agent with no-one being able to help me with WiMAX, their Microwave technology.<br> <br> All I want to know is how much the microwave service costs and what the data, speed and price options are. Also I would like to know if it is available in Observatory in Cape Town and in Newlands in Cape Town?<br> <br> You would think that Vodacom would want to assist new customers! I emailed customer care after calling the call center and it would appear that my email is in the same loop that my call went into. <br> Customer service goes down the drain when companies grow too big, very sad!<br>