LL
Larry L

1 reviews | Active since Mar 2018

28 Mar 2018, 17:34

Vodacom don't honour contractual obligations.

Vodacom Pinecrest and Vodacom Tech store in Umhlanga provide really poor customer service and do not honour contractural obligations. The staff and management are rude and *********** and people should be wary about taking out contracts with Vodacom. They keep passing the buck and nobody including their insurer, Cellsure want to honour what is clear in black and white in the contract. Everyday a different lie or excuse.

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Replies (2)
Vodacom
Vodacom's reply29 Mar 2018, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Apr 2018, 16:44
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic