Vodacom don't have humans at their customers service anymore.

Item: Vodacom
Rating: 1
Author: Johan V

My vodamail email has been disconnected, I tried to phone customer service but there is no option to speak to a human. Please Vodacom, your AI is not good enough to serve humans, please let a human call me back to sort out my email.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Mar 2022, 07:09

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Mar 2022, 07:09

Official