lR
lynda R
1 reviews | Active since Jun 2013
04 Sept 2023, 12:37
VODACOM DONT FOLLOW THROUGH WITH PROMISES OF A CONSUTANT CONTACTING YOU
after complaining that i mysteriously have new contracts done online by vodacom consultants and vodacom promising a consultant will contact me no one has got in touch with me. I have checked my messages and have no voice message to call anyone back. I am so sick of vodacoms attitude it is shocking they treat customers with such disdain. If any vodacom consultants says they tried to reach me but couldnt get me i will ask did you leave a message and when they say no well isnt this typical of vodacom and the way they look after their customers. I strongly advise do not use vodacom they are not interested in you . We need a class action suit against companies that rip us off like this.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Sept 2023, 08:11 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2023, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
