VODACOM DON'T CARE TO RESOLVE THEIR MISTAKES EFFICIENTLY

My issue with the data and airtime has not been addressed as promised I am being debited for something I dont need My account number is Account number: B***-3 and the Cellular number: ***. I was told that Alexis Pillay will be calling me to resolve this matter some time ago. I also spoke to Felicia Mokgatlhe who initially made the offering to me. They should check their recordings. I am still being debited since inception. I have sent numerous emails but to no avail in spite of me writing a review on this platform regarding matter previously.

All I want them to do is cancel my contract on this number. I have 5 other contracts with them but they dont seem to look after their customers.

Alexis has requested Felicia to add on the minutes on the 29th of September 2023. I have copied and pasted her email request below

"Good Morning Felicia

Kindly assist with adding the mins on the number below please.

***

Alexis Pillay Enterprise Business Unit Specialist Vodacom Business Department Landline: *** Email:*** www.vodacom.co.za