CS
CRYSTELLE S
1 reviews | Active since Feb 2013
20 Nov 2025, 16:23
Vodacom dont care
Very bad service. We are dependant on the wifi. From Sunday the wifi is on and off daily making it impossible to even watch tv. Many calls and its not sorted yet my husband works from home depending on the wifi and everyone just apologise. Kids cannot watch their cartoons. I must now buy data every day its costing me more now. Who must i send it to
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Vodacom's replyOfficial
21 Nov 2025, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Nov 2025, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team