Vodacom don't care

Every time there is a water leak we are without wifi. The Fibre were laid on top of the water pipes?? We are 3 people working from home if we do not have wifi we cannot work, and we do not get paid!! I know it is long weekend but for us working there is no work no pay policy. How ridiculous is this that they cannot fix it before Monday?? If I do not get paid how do you expect me to pay VODACOM?? They don't care about any of this!!! How can you lay your cables on top of water pipes and expect not to have problems. Vodacom you have to fix this, your customers cannot pay for your mistakes. I am so sick and tired of the same story. Who is going to pay my bills??