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Charlotte E
1 reviews | Active since Jun 2012
05 Jan 2023, 20:31
Vodacom don't care about there clients
Parents struggling from 20 December 2022 to get Fibre installed with no success. Making calls from Frogfoot to Vodacom, even mailed CEO but nothing.the have all there contracts with vodacom this just show there is no client loyalty.
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Replies (2)
Vodacom's replyOfficial
06 Jan 2023, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Charlotte E's updateReviewer Update
08 Jan 2023, 09:27This is 3 days later and still techician has not yet made contact, neither arrived. Still not sorted.
CE
Charlotte E's update08 Jan 2023, 09:27
Reviewer Update
This is 3 days later and still techician has not yet made contact, neither arrived. Still not sorted.