LE
Lukas E
1 reviews | Active since Nov 2016
07 Oct 2019, 16:06
Vodacom dont care about consumers record
Cancelled my contract on March this year. Still shows that I'm paying vodacom and stops me from making other credit agreements. Called vodacom 3 times today with a total time of 45min and still couldnt talk to accounts department to sort it out. The service is exactly why I cancelled my contract with vodacom
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Replies (2)
Vodacom's replyOfficial
08 Oct 2019, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LE
Lukas E's updateReviewer Update
20 Feb 2020, 12:58Still strugling with this issue. Thank you for the pathetic service
LE
Lukas E's update20 Feb 2020, 12:58
Reviewer Update
Still strugling with this issue. Thank you for the pathetic service