JH
John H
1 reviews | Active since Jul 2011
10 Sept 2019, 10:03
Vodacom - DON'T CARE!!
My wifes phone went in to have a cracked screen repaired but otherwise was working perfectly. When we received it back we could not make or receive calls so it was booked back in. This was nearly three weeks ago and despite numerous calls we get no feedback or response. There is obviously no quality control at the repair company. What more can I do. Vodacom DOES NOT CARE!
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Vodacom's replyOfficial
10 Sept 2019, 11:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2019, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team