1 reviews | Active since Dec 2010
Vodacom don't appreciate loyal customers at all.
Today my review is because I'm not happy with Vodacom. I know I'm under debt review but I tried again today to do "Add On" on my contracts for 2 watches and again declined. The main thing that really gets me angry is I pay my Vodacom again every single month (R5000+) every month and payment is never late or not debited on time. The moment you don't pay they jump up and down and cut your lines and blah blah blah, but when you ask just to add 2 watches on 2 of your contracts and its like R40 per month they don't want to help you. I tried at Vodacom Brits Mall. I don't even know why I'm still staying loyal to Vodacom all these years and still upgrading and supporting them if they do NOTHING for there customers in return to show that your a loyal customer. Maybe its just me but this is unacceptable.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Its not like I don't pay every month then yes I would understand that, but a paying customer does not make sense and with this type of behavior they are actually driving customers away, like me.......
Its not like I don't pay every month then yes I would understand that, but a paying customer does not make sense and with this type of behavior they are actually driving customers away, like me.......
Its not like I don't pay every month then yes I would understand that, but a paying customer does not make sense and with this type of behavior they are actually driving customers away, like me.......
Its not like I don't pay every month then yes I would understand that, but a paying customer does not make sense and with this type of behavior they are actually driving customers away, like me.......