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Derek M
1 reviews | Active since Jun 2015
29 Dec 2020, 18:27
Vodacom done it again
Vodacom did it again. **** customers to think they have actually won something of value!! After a mail to Shaw Academy it appears that they do not have any agreement with Vodacom for a "free course". So Vodacom are you actually going to give back all the money some people has spend in trying to get a price? 1VB = to R1.00 equates to al lot of money Vodacom has ****med people out of. Any comments Vodacom?
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Replies (2)
Vodacom's replyOfficial
30 Dec 2020, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2020, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jan 2021, 11:09Dear Derek Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your concerns to the relevant team to assist. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2021, 11:09
Official
Dear Derek Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent your concerns to the relevant team to assist. Regards Vodacom Consumer Website Team
Best regards,