Vodacom done it again.

Today the 06th of January 2021, I am on line with Vodacom about the contract that was canceled in 2020 October, now the contract was not canceled after I wrote a review on the 23 of November 2020, I have not yet get help from Vodacom, but I gets interesting because now I owe 500 on erreas of canceled contract, still they can't cancel the contract because now is in erreas, priviously it was on archive stutas and they couldn't work on it I am told. From the 1st of January to date I have spoken to Tsholofelo customer service who tried her best to help, but in vain, spoken to Chantel in cancelation department could not be able to help, spoken to Tumelo customer service, Molebogeng accounts, Liam cancelation all this people couldn't help. Vodacom is usless and must be exposed, I will not be ****** because of people who don't do their job, from here we're I am standing the contract is canceled. And I also don't understand the ******* that when one sign a contract of 12 months when those months are over the contract should be terminated. Taking the number to prepaid. In my whole life I have not come across a big company like vodacom not knowing if the are coming or going. I am a frustrated consumer who needs help. I will not pay the 500 and I will fight them in court. Usless company.