VODACOM - don't upgrade until you read this.
<p>Vodacom have recently stopped the Video calling feature on the Samsung S7 smartphone. I have been on a Red Advantage contract for a few years. I previously had a Samsung S5 and no problem with video calling. After upgrade to S7 the video calling feature is more longer available. This is pathetic for a supposedly industry leading company. Customers need to be aware and rather upgrade with CELL C or MTN. Please communicate to friends and family so people are aware of vodacoms regression of technology. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom responded to this post and now seems to be trying to pass the problem onto SAMSUNG. This is so shocking considering I was told by vodacom staff that vodacom have stopped this feature. Both Cell C and MTN still have this feature on their Samsung S7 phones. It's just Vodacom that is moving backward with their technology.
Vodacom responded to this post and now seems to be trying to pass the problem onto SAMSUNG. This is so shocking considering I was told by vodacom staff that vodacom have stopped this feature. Both Cell C and MTN still have this feature on their Samsung S7 phones. It's just Vodacom that is moving backward with their technology.