ZH
Zaid H

1 reviews | Active since Dec 2013

08 May 2017, 11:08

Vodacom don't respond.

<p>Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p> </p> <p>This is the message I received from Vodacom two weeks ago. I am still awaiting for a consultant to "make contact with me" and I very much doubt that will ever happen. It seems that not even complaining on hellopeter will make Vodacom offer me any assistance.</p> <p>What a completely inept company. I give up on Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply08 May 2017, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team