Vodacom don't give a damn about you!!!

Six weeks ago I was informed of an excess bill of R700.00 while my call limit was active at R100.00... Vodacom claims to have informed of T&Cs about this limit but non was conveyed to me and asking for proof of this, Vodacom have informed me that they would retrieve my recorded calls. I have spoken to EIGHT consultants including supervisors at Vodacom who have all promised to call me back about my query but NOT ONE of the EIGHT people at Vodacom have called me nor escalated my query!<br> <br> The service from Vodacom has dropped considerably and finally my contracts are coming to an end! I have nothing good to say about Vodacom and their service. If their supervisors cannot give a damn about their customers and the issues they bring to Vodacom's attention, then why should we continue to support them?<br> <br> I am also taking this to the news papers. All Vodacom customers deserve to know about Vodacom's disgusting attitude towards me! I have been with several different service providers and none of them are as bad as Vodacom!!!