Vodacom Don't Care Centre

<p>Trying to get service out of Vodacom is an impossible task. Firstly their systems seem to be down more than what they are up, you hang onto the line for hours on end with no result. At least they called back after I said "No" to their survey but I am still frustrated in that I have a 2GB / month data contract which I have not been able to use for the last 5 months, now Lebo tells me I must do a SIM swap, incidentally voice works fine on this SIM just no data. I have been into a Vodashop waited half an hour and the assistamnt spend another half an hour on the phone with the Don't Care centre, now she tells me I must go back to a Vodashop to do a SIM swap and probably watse some more valuable time. Is there anybody in Vodacom that knows anything about telecomms? I seriously doubt it. Maybe the answer just lies in moving service providers.</p>