jC
jamie C

1 reviews | Active since Jul 2011

19 Dec 2016, 10:39

Vodacom don't care about your business once you sign up!

<p>I have complained and complained but nothing has happened. I have upgraded my contract a week ago but no one has responded to me. I have called upgrades and every other department but no one can track my parcel. If I am going to be paying for a service I would expect my product to be given to me. If you can help me or know of another way to legally follow up on this please let me know on ********** 683. I do not mind incuring legal expenses to ensure that I do not have to endure this again.</p> <p>Thank you</p>

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 13:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team