Vodacom don't care about customers , eyes only on income

<p>My data contract expires on 28 Feb 2017 and I make from time to time use of additional data bundles. On 28 Nov 2016 I read in the media about sluggish service re data from Vodacom. I checked my data balance and realised the the same happened to me. Bundles bought via the App dissapeared in thin air and they charge me out-of-bundle rates. In lenghty telephone conversations the finaly decided that this is my problem and tell me to log a dispute. Shortly after I received notice that my complaint will receive attention and even give me a reference nr. Nothing happend since then and I refuse to pay my bill. I constantly receive sms 's and pre-recorded phone messages BUT NO HUMAN from Vodacom wants to talk to me.</p>