1 reviews | Active since Dec 2016
Vodacom don't care
<p>My story started 6weeks ago when Vodacom decided to CANCEL my 3gig data Ipad contract with no authorisation from me.</p> <p>4 calls to ********** each lead to promised that in 24-72 hrs my contract would be reconnected.</p> <p>Felicia on 1 Nov ref ********** 4338 made me this promise.</p> <p>Sharon from Solution on 8 Nov ref 1- ********** 8236 also made the promise and even promised to phone me back the same day.</p> <p>Maggie on 29 Nov ref 1- ********** 18245 did an ISG Log and also promised my contract would be reconnected.</p> <p>On 2 Dec Tertius the supervisor also promised reconnection and a firm promise that he will phone me back.</p> <p>To date not one Vodacom person has phoned back, which leads me to believe Staff at Vodacom lie to you and dont care at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
