Vodacom doing as they please.

I called and cancelled my Vodacom contract in early November with December being my notice period. mid November I got a call with a very good promotion and I decided to opt in for it. This was to take effect 1st December 2021 but instead I got something totally different and was charged differently to what I was promised. When querying this I was informed after me playing my own recording to them, they have in fact given me the wrong package and they cannot give me the same one but they will give me one slightly different however they have to log a cancellation of the one I have now and they will call me at the end of the month to put me on this better package.

Two months later, still into some contract and being charged whatever they want to, So December, January, February, March all different premiums.