1 reviews | Active since Nov 2016

07 Apr 2017, 11:52

Vodacom DOEST NOT CARE

<p>vodacom are a bunch of losers!</p> <p> </p> <p>I have had an outstanding problem for the past six months. They are unwilling to assist. i have multi references and they keep 'closing' the request without any reason.</p> <p> </p> <p>I am still paying for a phone i dont have in my possession. they dont care because they keep debiting my account. i spend time. money driving back and fourth to sort the issue. they just close issue and nothing happens.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2017, 12:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team