LV
Luchel V

1 reviews | Active since Aug 2017

25 Feb 2018, 15:17

Vodacom doesn't work

I tried to buy Data with my Airtime but it continuesly said that I have insufficient funds which was not true. I tried multiple times to add data but it would not work

0
Replies (2)
Vodacom
Vodacom's reply25 Feb 2018, 20:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Feb 2018, 12:22
Official

Good day,

Our records reflect that you have since recharged your account and successfully converted your airtime into data.

Regards,
RM

Best regards,