1 reviews | Active since Dec 2014
Vodacom doesnt want to do my Blackfriday deal (4 months waiting)
During black friday there was a Red VIP Deal for R699 which i upgraded and a day or so later i wanted to take another contract out for another phone for the same deal that i want to use for my business. I am waiting still now 4 months later.
Speaking to a Androna Pillay over email now and then ****errally) Cuase i called the call center and everything was set they even asked me to email bank statements etc on the 29th which i did and not heard from till i emailed again in December and this is the coms i last got
Feb 8th i emailed for the 5-9th time since Nov 29th Feb 14th i got this response Hi Sir,
My apologies, I will have a sales agent call and advise on the best deal we can offer you.
The agent will call with 24 hours.
Regards Androna
We in March and not a single soul called me and if i didnt asnwer well im sorry i am busy as well but then continue to try or send me an email or a sms i do check my sms's no reference nothing.
Pathetic service from the sales team online you had a great deal for VIP 15gb at R699 i want it simple as that i submitted and called in in the promotional time but now im getting the run arround. What is the problem You not want my business or not?
Sincerly an annoyed long time customer for about what 20 years or so (ive had the number im using since 2005/2006
What i want is a contract on my prepaid number i asked for i asked i sent docs its a no phone deal from blackfriday at R699 do not care for the excusse unless you sweeten the deal or what ever the tarrif is now is reasonable
Still no call still no email i dont think ive gotten even a sms.
Does Due Course mean what exactly cause a curtasy call at the very least we investigating would at least suffice and a investigation shouldnt take you a whole day to be perfectly honest never takes me a whole day on my own business unless im waiting for feedback so ill "guess" this is what the problem is right now... again curtasy call at the very least.
Im also very busy so again if i dont asnwer try again and on Tuesday im out so again try more than once t reach me if it was the case)
Sincerly a Client for nearly 20 years if not that no respect.
Yes I pulled that on you.
not even a name on hellopeter just a team ??
Still no call still no email i dont think ive gotten even a sms.
Does Due Course mean what exactly cause a curtasy call at the very least we investigating would at least suffice and a investigation shouldnt take you a whole day to be perfectly honest never takes me a whole day on my own business unless im waiting for feedback so ill "guess" this is what the problem is right now... again curtasy call at the very least.
Im also very busy so again if i dont asnwer try again and on Tuesday im out so again try more than once t reach me if it was the case)
Sincerly a Client for nearly 20 years if not that no respect.
Yes I pulled that on you.
not even a name on hellopeter just a team ??
You have not You have eventually the day you sent this made a phone call with that argument and a half again very IRATE client 20 years etc
Sent me a email with a ref in subject requesting for the mails sent to the original concordant to which more than 48 hours have passed still no call back or email with any result . I understand Monday 20th may be an issue but at the very least the friday that just passed was the 48 hours.
Just letting you know again Irate client sort this out.
This is for my business that is still busy building the more i grow the more lines ill need in the years to come or should i take my business to your competitor?
To which i dont want to but your leaving me no choice i dont know do you want the phone record of the day i called which was in Nov last year 4 months later must i sit on my phone to look for this info will this assist cause i make a lot of calls on and off but cmon what you need ???
as im typing im getting upset so ill stop right here sort it out.
Sincerly i dont care about lies i want results.
You have not You have eventually the day you sent this made a phone call with that argument and a half again very IRATE client 20 years etc
Sent me a email with a ref in subject requesting for the mails sent to the original concordant to which more than 48 hours have passed still no call back or email with any result . I understand Monday 20th may be an issue but at the very least the friday that just passed was the 48 hours.
Just letting you know again Irate client sort this out.
This is for my business that is still busy building the more i grow the more lines ill need in the years to come or should i take my business to your competitor?
To which i dont want to but your leaving me no choice i dont know do you want the phone record of the day i called which was in Nov last year 4 months later must i sit on my phone to look for this info will this assist cause i make a lot of calls on and off but cmon what you need ???
as im typing im getting upset so ill stop right here sort it out.
Sincerly i dont care about lies i want results.
Do damn date.
https://www.hellopeter.com/vodacom/reviews/no-service-no-feedback-no-business-ceo-isnt-doing-anything-for-his-clients-***
There enjoy it
22nd March was last coms i got from CEO office i emailed him again today.
No calls no nothing. Last coms was from
Xoliswa Matele
Executive Client Liaison Office
CEO's office
COPS
Stating they re opening the deal now i know it takes within 48 working hours to open a deal up but no one after that called me to confirm or anything.
Not a single one. or Email for that matter.
Do damn date.
https://www.hellopeter.com/vodacom/reviews/no-service-no-feedback-no-business-ceo-isnt-doing-anything-for-his-clients-***
There enjoy it
22nd March was last coms i got from CEO office i emailed him again today.
No calls no nothing. Last coms was from
Xoliswa Matele
Executive Client Liaison Office
CEO's office
COPS
Stating they re opening the deal now i know it takes within 48 working hours to open a deal up but no one after that called me to confirm or anything.
Not a single one. or Email for that matter.