aN
anele N
1 reviews | Active since Aug 2017
10 Oct 2020, 14:23
Vodacom doesn't want to cancel my due contract.
Hello Peter. Please help me out, I've been trying to cancel my contract because I've reached my 24 months with Vodacom. They keep biling me. My contract should to be cancelled already, I started calling in on August to cancel, and they keep saying it has been canceled but every end of the month they deduct R590.86, I'm dealing with ******, when I call the upgrade/deactivation center they always say my contract has been canceled. Please intervene because the next thing they are gonna rush into blacklisting me, because they have the power to do so. I'm tired of paying this ***** company, this is so unfair and unjust of Vodacom.
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Replies (1)Vodacom's replyOfficial
10 Oct 2020, 15:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 15:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
