Vodacom doesn't want to cancel my contract with them

Item: Vodacom
Rating: 1
Author: Pieter M

I I've been trying to cancel my Contract with Vodacom the past 2 weeks and every time the call centre person answers they try to provide me with another phone or contract.

I'm not interested in another contract - I just want the current contract cancelled by the end of November 2025.

I'm migrating to another provider.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Oct 2025, 14:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Oct 2025, 14:21

Official