JT
Jabu T

1 reviews | Active since Oct 2021

08 May 2022, 11:45

Vodacom doesn't want people to cancell contracts even the expired.

It's a crisis with Vodacom for preventing people from closing or cancellation of contracts, I have fully paid Vodacom what ever that they were claiming that I owe them but still struggling to cancel the contract...I think this matter will be attended by my Lawyers or Ombudsman now.

0
Replies (1)
Vodacom
Vodacom's reply08 May 2022, 17:52
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team