Vodacom doesn't want our business

I've recently rated Vodacom 2-stars and recommended not doing business with them due to no response, leaving me stranded, taking my money without cancelling contracts as promised and absolutely refusing for me to speak to anyone higher than a consultant, who consistently not solve the issue and then disappears, resulting in me having to start over with he next consultant. Ridiculous I know.

Now I've rated them a 1-star..... After my HP post, Vodacom committed to calling me...but with the same modus operandi as above - they called once 2or3 days after saying they would call. I could not talk, then they never called again as usual. My advise remains - look for a service provider who takes you, the customer, seriously.