1 reviews | Active since Jul 2016
vodacom doesnt wanna reverse my contract..
<p>I ordered a cellphone contract from vodacom, I then later decided that I did not want the contract phone. So I called vodacom contract to reverse it for me, they promised they will. Now it's been more than 5 days and the contract hasn't been reversed. Everyday I call, the agent I speak to says they will reverse it. I'm starting to thing vodacom is doing this on purpose they want to force into a contract I do not want. Don't know whether your call centre agents are *********** or you just trying for trick me into a contract I do not want. PLEASE DO BETTER.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
