vodacom doesn't value customers

Item: Vodacom
Rating: 1
Author: Unathi Z

i logged a compliant on the 22December still to date no contact has been made clearly vodacom doesn't value customer feedback , don't manage client expectation Clearly we must cancel the contract and look for another service provide 15 december till date no internet , no update from call center no update with nokia techinition

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Replies (1)

Vodacom's replyOfficial

26 Dec 2022, 09:54

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 Dec 2022, 09:54

Official