KM
Kombi M

1 reviews | Active since Sept 2023

15 Sept 2023, 13:27

Vodacom doesn't value customers but money

I bought a cellphone on contract, following day I wanted to exchange it I was told vodacom does not allow exchange but when I called customers service inwas told is allowed. This happened at vodaworld

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2023, 10:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team