ES
Eric S
1 reviews | Active since Jun 2012
01 Oct 2021, 07:19
Vodacom Doesn't Value Clients You're Just A Number
After being loyal client for 10 years Vodacom doesn't have the courtesy of even phoning their clients back for simple issues. I wanted to move over to prepaid as my contract has lapsed. Sales person convinced us to stay with a discounted deal. No I don't even receive the data which was promised to us and have to top-up biweekly at huge costs. Ridiculous and disgusted. Have all on record and employ numbers management would have phoned back. Countless hours wasted on pour service.
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Replies (1)Vodacom's replyOfficial
01 Oct 2021, 08:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2021, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
