Vodacom doesnt update accounts

Item: Vodacom
Rating: 1
Author: Mokwana M

Vodacom doesnt update their accounts. Statement say you owe double even though payment was made way before the month end. I regret taking a contract with them.

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Replies (1)

Vodacom's replyOfficial

11 Jun 2023, 10:55

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jun 2023, 10:55

Official