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LK
Lesedi K

1 reviews | Active since Feb 2018

24 Feb 2018, 19:33

Vodacom doesn't take their consumers seriously!!!

Vodacom does not take their consumers seriously!! I've been laying a complain for the past couple of days. They keep saying someone will contact me but nearly 3 or4 days later no body has contacted me!!

I repeat, I am not going to take this lightly!

0
Replies (5)
Vodacom
Vodacom's reply25 Feb 2018, 20:57
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Feb 2018, 20:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

LK
Lesedi K's update27 Feb 2018, 11:49
Reviewer Update
I was called by a guy, forgot his name yesterday at about past 2 to 3 and was told i'd be called back, yesterday already. I'm still waiting for that call.
LK
Lesedi K's update27 Feb 2018, 11:50
Reviewer Update
Can Vodacom take us seriously, i'm losing my patience here!
LK
Lesedi K's update27 Feb 2018, 16:08
Reviewer Update
So you’re basically sending me pillar to post and are not willing to take responsibility for it as a brand? You’re going to make it a store issue? Tell me how to cancel my Vodacom contract.