AB
Ansabe B
1 reviews | Active since Dec 2018
27 Dec 2018, 19:19
Vodacom doesn’t stop contracts
I have been a loyal customer for years. Unfortunately I have been struggling for more than a year to stop my wifi router contract and have consequently been paying for the router that has already been picked up by Vodacom’s courier, so I have been paying for nothing. The same thing happened with a previous contract! Good luck to anyone trying to cancel a contract.
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Vodacom's replyOfficial
28 Dec 2018, 06:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2018, 06:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,